AMS

AMT Application Support

The most flexible and efficient way to maintain and improve your systems.

AMT’s Application Management Service model combines good Management Practices and Application Support with recognized performance capabilities.

Service Management

Service Management will ensure compliance with the service levels within the scope, in an efficient collaborative model, based on good practices and continuous improvement of business systems and processes.

Application Support

Quality of service depends on an effective user support process and correct incident / problem analysis and classification to ensure proper application operation and effective resolution process.

Corrective Maintenance

Ensure normal system operation and business continuity through effective problem and incident resolution intervention.

Evolutionary Management

The need to implement a new feature or change an existing feature initiates an Evolutionary Maintenance process to improve business processes or system utilization.

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