The most flexible and efficient way to maintain and improve your systems.
AMT’s Application Management Service model combines good Management Practices and Application Support with recognized performance capabilities.
The most flexible and efficient way to maintain and improve your systems.
AMT’s Application Management Service model combines good Management Practices and Application Support with recognized performance capabilities.
Service Management will ensure compliance with the service levels within the scope, in an efficient collaborative model, based on good practices and continuous improvement of business systems and processes.
Quality of service depends on an effective user support process and correct incident / problem analysis and classification to ensure proper application operation and effective resolution process.
Ensure normal system operation and business continuity through effective problem and incident resolution intervention.
The need to implement a new feature or change an existing feature initiates an Evolutionary Maintenance process to improve business processes or system utilization.